We sincerely hope that you will enjoy all items you purchase from Couleur Collection. But in the event that an item is not suitable for any reason you may return it any time as long as you have your receipt. You will be given a credit in the same manner as the purchase was made. If you purchased on a credit card you will be given a credit on your credit card. Many of our customers prefer to have a Gift Certificate instead of the credit.
If you wish to return your purchase by mail please package it securely and return it to us for a full refund of the item’s purchase price. Refunds will be issued within seven business days of receipt of your return by the same method that payment was made. Include a copy of your purchase receipt and the necessary information for us to process the refund and send it to you. Please be sure to give us a phone number to contact you for any questions regarding your return. We suggest that when returning an item you insure the item for its full purchase price.
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information
How That Information Is Used:
We use your order information to process your order, contact you if we have a question about your order, and to advise you when we have special promotions or art openings in the Couleur Collection store.
We keep your order data secure with the same high standards and security attention that we use for all purchases in our store in Falmouth, Maine.
If you have any questions about the processing of your order or the security of your information please contact us.
Couleur Collection, 240 US Route One, Falmouth, ME 04105
Phone : 207 781-2401
Fax: 207 781-2862
Store Hours: Monday – Saturday — 10-6 Sunday — 12-5